Big results. Small investment.
Choose from a range of affordable options that fit the needs of your business, no matter where you are on your journey.
Annual
Monthly
Pricing and product availability varies by region. This page is specific to our US customers only*
Act! CRM
Starter
Basic CRM + eMarketing
$12
USD/user/mo
(billed annually)
or pay as you go at $18/mo
Unlimited contacts + customer, task, and activity management to keep you on top of things, with marketing and sales opportunity tools to get you started.
Most Popular - Best Value!
Act! CRM
Professional
Full-featured CRM + eMarketing
$25
USD/user/mo
(billed annually)
or pay as you go at $35/mo
Everything in Starter + Capture new leads and turn them into clients with marketing automation and sales process management. Save time and make work easier with key integrations like Outlook and Gmail.
Act! CRM
Expert
Advanced CRM + eMarketing
$50
USD/user/mo
(billed annually)
or pay as you go at $65/mo
Everything in Professional + All you need to increase revenue and work strategically, including advanced reporting and insights, A/B testing, and progressive profiling.
Compare Act! CRM plans
ALL FEATURES
SOME FEATURES – NOT INCLUDED
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Starter
Professional
Expert
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CRM
RELATIONSHIP & ACTIVITY MANAGEMENT
Customer management
Act! CRM customers have a single source of truth for who their prospects and customers are, and how to engage them to provide an exceptional professional service.
Task & activity management
Track and prioritize calls, meetings, and to-dos associated with contacts.
Notifications center
See calendar updates and reminders and easily stay on top of all your meetings.
Calendar
See what you have planned for the day, week, and month from your Act! calendar.
Notes & history
Keep a detailed record of interactions with customers and prospects so you have a full picture of each relationship.
Companies
Associate contacs with their respective companies to understand and manage engagements comprehensively.
Act! Companion - Mobile App
Stay connected to key Act! details from wherever you work with a mobile app for iPhone, iPad, and Android.
Dashboard
Always have your client relationships, to-do's, and business insights at your fingertips so you can keep a pulse on your business and take action where it matters most.
Groups & Search
Dynamic Lists
Organize lists of your prospects and clients based on criteria you define.
Global Search
Easily search your Act! account to find what you need, fast.
Opportunity & Pipeline Management
Opportunity Management
Capture and manage key opportunity details, including status, value, and close dates, for every sales deal.
Sales Process Management
Manage your sales process using Act! CRM's stages, or customize the stages to make it completely your own.
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Products & Pricing
Manage your sales pipeline to include products & services within Act! CRM.
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Sales Opportunity Kanban Board
Visually manage how opportunities are moved through each stage in the sales process.
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Integrations
Microsoft Integration
Sync your Outlook contacts, calendar, and email to Act! CRM and have all your communications in one place.
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Google Integration
Sync your Google account, including your contacts, calendar, and email, to Act! CRM and have all your communications in one place.
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Zoom Integration
Turn a meeting into a Zoom conference for greater engagement.
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DocuSign Integration
Easily create, send, and track DocuSign envelopes and document eSignatures from Act!. Stay on top of your key documents right from your Act! dashboard where you can see status plus all the important details you need.
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Calendly Integration
Simplify scheduling by showing your availability across all of your calendars.
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QuickBooks Integration
Easily invoice customers through your connected QuickBooks account.
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Administration & Customization
Preferences
Configure your preferences and customize your use of Act!.
Partial
User Management
Easily add and manage users and security settings right from your account.
Custom Fields
Create your own unique fields and define attributes that align with your business needs.
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Platform & Technology
Data import tool
Easily bring contacts over from a spreadsheet using the Act! CRM Import option.
Cloud Storage
2GB
4GB
6GB
Additional Cloud Storage (per 4Gb)
Monthly price, billed annually.
$5/mo
$5/mo
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Marketing
eMarketing (Included)
Contacts
Keep a record of all your clients and prospects so you can easily get in touch.
Unlimited
Unlimited
Unlimited
Email sends/mo
Send up to 50,000 emails a month so you can build client relationships.
2,500
25,000
50,000
Email marketing
Create, send, and track high-impact email campaigns to your contacts and drive the results you want.
170+ responsive templates
Get started with 170+ mobile responsive email templates that fit your industry, business, and style. Choose from promotional, transaction, webinar, and newsletter templates.
Interactive template editor
Easily edit emails with a drag and drop editor - no tech skills required.
Email tracking & metrics
View real-time email campaign metrics, like opens, clicks, and bounces so you can see what works and improve your strategy over time.
Turnkey campaigns
Jumpstart your marketing efforts with pre-built campaigns that cover top goals across industries.
HTML email editor
Import an HTML template you already have, or create a simple template using our HTML editor.
Drip marketing
Build multi-step campaigns and see tracking on all emails so you can see which steps are having the biggest impact.
Visual workflow designer
Edit existing email steps or add new ones with this intiuitive workflow view.
Campaign calendar
Stay on top of your scheduled campaigns at a glance with the campaign calendar, and easily drill in to any campaign for more detail.
Deliverability & Compliance Tools
Know your emails will get delivered with the Act! delivery team behind you.
Social Sharing
Publish campaigns to social sites like Facebook, LinkedIn, and Twitter to expand your engagement and reach. Drive traffic to your social channels when you add social buttons to your campaign footers.
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Landing Pages
Work from pre-built templates to create lead capture forms, RFQs. GDPR opt-ins, and more. Any new leads will automatically get added into Act!
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Surveys
Create surveys and polls to get the information you need from your prospects and customers, and capture results for your contacts automatically so you build richer profiles.
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Marketing Automation
Marketing Automation to CRM workflow
Manage your entire workflow start to finish easily and automatically. Just set up your campaign and watch as your prospects and customers get the communications you want, and easily keep track of metrics so you can prioritize your actions.
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Response-driven nurture marketing
Build highly personalized, response-driven nurture campaigns that get automatically triggered based on criteria you define, and reduce your manual work while improving your business results.
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Advanced lead capture
Take your lead capture to the next level when you create activities and opportunities automatically based on responses, and trigger the next right action automatically.
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Lead management & scoring
Prioritize your best leads by the actions they're taking - such as survey responses and campaign engagement, and make sure you're always focusing on your best opportunities.
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Event marketing
Host successful events with full event management - from invitations to registrations, tracking attendees, and more.
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Asset Tracking
Pinpoint your highest-impact marketing assets by measuring engagement such as number of impressions, time spent, leads generated, ROI, and more and run A/B testing on your assets to make them even stronger.
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Website activity tracking
See the interactions of web visitors over 30 day periods and see web visitors in real-time. These rich insights can help you plan engagements, and can flow directly into lead scoring and sales follow-up activities.
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Progressive profiling
Improve your customer experience by only asking a prospect for information you don't already have. With progressive profiliing, you can use short surveys to ask questions based on what you already know about a contact to keep adding important info to their profile.
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A/B testing
Test specific elements of two campaigns to determine your most impactful subject lines, email content, and more. Use the results to continually improve your content.
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Services & Add-Ons
Additional email sends
Get an additional 2500 email sends per month. Monthly price, billed annually.
Add'l 2,500 sends/mo
$10/mo Add'l 2,500 sends/mo
$10/mo
$10/mo Add'l 2,500 sends/mo
$10/mo
Additional domains (per domain)
Need another domain to send your emails from? It's easy to add an additional sending domain. Monthly price, billed annually.
$50/mo
$50/mo
SMS - phone number + 500 sends/mo
Generate a unique number to send SMS messages through the campaign module with 500 sends per month. Monthly price, billed annually.
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$625/mo
$625/mo
SMS - per additional 500 sends/mo
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$5/mo
$5/mo
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Customer Support
Getting started webinars / Q&A
Get up and running fast with webinars designed to give you the support you need.
Self-Service Resources - Guides
Learn you need, when you need it with 100+ video tutorials and step-by-step guides to help you get right back to work.
Knowledgebase
Easily browse help topics and search for answers to frequently asked questions.
Web chat1
Get fast troubleshooting from our support team over chat.
Product support by phone1
Call us for help when you need it.
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Product support via remote access
Receive support via remote access per agreement with your rep
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Saturday phone support
Saturday phone support hours to give you more help run from 9am-4pm ET.
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Appointment setting
Get support on your schedule by setting up an appointment.
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Priority queuing
Save time by jumping right to the front of the line when you call in.
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Professional services2
Work with our Act! Professional Services team to get the specific services you need for your business. Billed hourly.
$99/hr
$99/hr
$99/hr
1 Excludes add/remove chart capabilities.
2Standard dynamic groups only; cannot create new dynamic groups.
3Standard charts and views only; cannot create new charts or views.
4Edit/delete only; cannot create new fields.
5US: M-F 7:00am-8:00pm Eastern; UK: 8:00am-8:00pm.
6Remote support is not available for users on Mac devices.
7Each Professional Services session is billed a minimum of one hour; no pro-rations or partial hour billing.